I recently purchased a sink and several accessories from TheBathOutlet for a bathroom remodel project. I found the website to be very informative and easy to use for both viewing product options and ordering. Materials were shipped in a timely fashion, were very well packaged and arrived in pristine condition. I returned one item due to a design change on my part and found the Customer Service area to be very prompt and helpful in guiding me through the process. I would definitely recommend The Bath Outlet for those looking for a wide variety of high quality, affordable bath products.
I ordered a swivel dual towel bar from this company for the first time. It was sent here quickly. I waited for a month before my contractor was done to install this myself. Over time, the bar was swiveling down with the weight of 2 small towels. There is only an "o"-ring gasket that uses friction to prevent the bars from rotating downwards. I contacted them on Dec. 31st, and after sending some pics and a description of my issue, they issued a full refund to me. They were courteous and extremely accommodating. I will use TheBathOutlet again for their customer service alone!
I can't begin to express how much I love my bath accessories that I purchased from your company. After a long search locally, I finally settled on the Stilhaus crystal accented pieces and am glad that I did. They added just the right amount of sparkle to my new, traditional style, bathroom.This 3 piece set is superior in quality to everything I had previously considered and well worth the additional price. Thanks also for the fast and efficient delivery. I would highly recommend these to anyone.
I love my recent purchases from TheBathOutlet.com! I was amazed at the huge selection available and found exactly what I was looking for, even better. The price was a little more than I was planning for, but is well worth it for the high quality of the materials and the fact that I couldn't find these items anywhere else I shopped. The ordering process was easy to follow, there was constant tracking of my order, and delivery was on time and prompt. I couldn't be happier with my purchase.
I love my product that I got from The BathOutlet, the staff was so helpful to me and they took the time to answer all my questions to make sure everything would work out correct. And it does. I love my bathroom towel racks they are lovely and well made and one thing they are not from China for which I can said is a god send in today's market place. So I got everything I wanted and more and I would say buy from Bath Outlet for the customer service and great well made products.