We were delighted with how this sink looked when we unpacked it. It was larger and more substantial than what we were expecting. The Bath Outlet did an outstanding job packing the sink so it would not be damaged during shipping. The sink was wrapped in a cocoon of spray foam and plastic which made a very bullet proof packing.
The sink has a definite European styling and has good depth for a smaller square sink. Our bathroom is tight (early 50's bathroom) and this sink almost extends too far out. We opted to make our vanity shorter in depth to compensate. My wife says it has "formidable" presence and really stands out. It is a chunky piece for sure. The semi-recessed nature with the front overhang gives the illusion that the sink is coming out of the vanity although it actually sits securely on top and over the front. We've been getting a lot of positive comments about it. "Wow, fancy sink!" Other sinks of this style seem to be twice as expensive and we got a great deal from the Bath Outlet and was arrived at our doorstep in California 7 days later.
The finishes are well done and seem to be made very well. It is also finished all the way around which is nice. Some sinks leave the back unfinished.
We are extremely happy with this purchase and paired the sink with a Hansgrohe vessel sink faucet and the pairing makes for an expensive looking design without breaking the bank. Thanks Bath Outlet!! You made our purchase easy and also were quick to offer us the discounted sale price when we inquired. Cheers!!
Somehow, I was not notified via email of the back order of the polished chrome towel ring by Gedy. When I called to inquire about order, I spoke with a lovely young lady named Jessica. She apologized for the lack of email notice and promised to follow up on my order. She continued to communicate with me personally by phone and alerted me when item was at Customs and when it would be shipped and even calling the day before shipment to be received via FedEx. She followed up as she promised and was professional, courteous, knowledgeable and just made a bad situation very positive and pleasurable. She was an ambassador of good will for The Bath Outlet and responsible for great customer relations and satisfaction. I will certainly use them again and recommend them highly due to the above and beyond excellent service I received from a young lady named Jessica.
I ordered a wall cosmetic mirror. The company kept back-ordering it. ( not Bath Outlet, but the Manufacturer.) So, getting very tired of waiting, I decided to return it and order one that Bath Outlet had in stock. When I called to cancel the old order and reorder another, the customer service rep. was extremely courteous and helpful. She apologized for the manufacturer and advised me on a quality mirror that was reduced and available.
She told me that it would be shipped immediately, I would be refunded the difference, and could return it if I didn't like it. I got credit for the refund almost immediately, the mirror arrived in about 3 days, and it is perfect. I am so happy with it. I think the Bath Outlet does a really good job in helping their customers. It was a pleasure doing business with them.
So incredibly well packed it was hard to believe!! This sink could have survived a plane crash! The search for an unusual sink shape and size led me to this sink. It was so pleasing to find that The Bath Outlet had the various hole configurations of the sink plus all the accessories including that hard-to-find towel bar.
The ordering process was quick and easy and everything arrived more quickly than expected and in perfect condition. As I said, it was packed so well that we both commented that we'd never seen anything (including computers) that was packed so well.
We were in process of building a new home, didn?t like the builder?s choices for towel bars & couldn?t find contemporary or this quality locally so we looked on line. It was a great decision, we are so glad we found the Bath Outlet. Customer service was excellent, helpful & professional. The towel bars arrived in the time frame promised, well packed, with clear installation instructions.
They are beautiful, classy, and contemporary. They make a stunning statement in our master bath. The quality is beyond reproach. We would have no problem ordering from The Bath Outlet in the future.