The website was very user-friendly and had lots to choose from. Pictures and descriptions were complete and prices were good. I did call customer service re: compliant issue but couldn't answer my question. Other than that, the products were shipped and received with no damage, in fact the sink from GSI was wrapped tighter than a drum!
TheBathOutlet promptly refunded my money for a glass soap bottle that arrived broken. They were very friendly and cooperative. I will continue to do business with them as I have in the past. In addition, the sink and faucets I purchased from them, were of extremely good quality.