I was exceptionally pleased with my purchases from TheBathOutlet.com. I made two separate purchases and both arrived promptly and in perfect condition. Both orders were placed online and my follow-up queries (one by email and one by phone) were both responded to accurately and efficiently. I had my purchases delivered to my principal address in Canada and all customs brokerage issues were handled ably by UPS. All in all I was completely satisfied. I got what I ordered, it arrived in a timely manner, and it arrived in perfect condition - what more is there to say... except... I will absolutely order again from TheBathOutlet.com.
I am extremely pleased with the level and professionalism of your customer service...
Reviewer: Sarah (MI)
Posted: Oct 03, 2011
I am extremely pleased with the level and professionalism of your customer service. When I emailed to report a problem, the issue was addressed immediately by your staff. My problem is with the quality of the product --- the replacement product that you so kindly (and rapidly) sent is beginning to show the same areas of wear... the soap is obviously eating into the covering used to protect the gold soap dish so that the center of the dish differs in color from the outer edges. We are cleaning it as in the instructions and it still is showing this defect. We love the product... but we don't love this recurring problem.
Purchased three of these (in the "transparent white" color) for our newly renovated master bath. I purchased these because I was looking for white soap dishes in a contemporary style, but that were compact in size because I needed two of them to be side by side in a shower niche. They are of wonderful quality. The only "down" for me was that they are advertised as "white", but they are clear ... nothing white about them. Nevertheless, I'm happy with the purchase.
I had never shopped on bathoutlet.com before. I was very pleased with their pricing, shipping and quality of products. My corner shelves arrived on time, without excess packaging. The finish on them is really nice....heavy, bright chrome. Highly recommend product and supplier!
Wonderful support, great products to offer, product arrive as schedule. Very appropriate prices regarding other providers. High quality products and wide selection. We feel quite happy the have purchased products at this company!