"I am happy to write a review about my customer experience. I was impressed from beginning to end with the continuity of care. I was informed of the status of my order at every stage. This information came to me via personal e-mails from Trisha. Nothing was a 'do not reply to this e-mail' format; every communication was personal, cordial and professional. In fact, I even mentioned your extraordinary service to my husband because his business is very concerned with quality control. He asked me to send him some of the e-mails I received so he can read them. As to the product, pretty is as pretty does. The soap dispensers are the most handsome I've ever seen, but if the pumping mechanisms don't pump, what good is the product? This does not seem to be a problem as the pumping mechanisms seem to be of very good quality and a match for the beautiful exterior. I'm a very satisfied customer."
- Lyn, AZ 07/13/2012
"I received the soap dispenser, but after filling it with liquid soap found the pump didn't work. All the soap was coming out from where the pump is screwed into the dispenser. When I called and told your company about it, they sent me a replacement pump within a few days. Unfortunately, the replacement pump worked no better, and I decided to return the entire unit. Your company sent me a postage paid label, and I wrapped the dispenser and pumps carefully in a box and returned it. I received notice that it had been received and that I'd be credited with the full amount of my purchase. I was treated very well by those with whom I spoke, and the transaction was handled swiftly and to my 100% satisfaction. I'm impressed with your company and would definitely purchase from you again."
- Jackie, PA 10/16/2012
"My husband hung an old style toothbrush holder in our bathroom (metal, with four small holes.) Today's toothbrush just never fit in any of those four small holes... my husband even drilled larger holes but the toothbrushes still set high in the hole, and there were always water marks dripping down onto the sink. One day I'd had it, and I started looking for something stylish, yet practical. I looked!! and never found anything until I found TheBathOutlet. They had a beautiful opaque cup set in a silver holder that solved our problem. The price was right, delivery was prompt, the piece itself was a quality item. Our bathroom looks better, our toothbrushes are happier, and so am I."
- Kathy, CA Oct 03, 2011
"I was quite pleased with my experience shopping and ordering from TheBathOutlet. I had tried to order these same products through Ferguson's in California as no one in my state carries the Gedy products. I could not even get the appropriate person to call me back. So imagine my surprise when I "googled" contemporary bath accessories, TheBathOutlet came up, and I was able to get what I wanted. It was less expensive that what I thought I would have to pay, arrived quickly and was perfect. The only way you could make the experience better would be to find a matching trash container at a reasonable price. When I redo my "kids" bathroom, I will definitely try you first. Thank you."
- Marcia, IN Feb 19, 2012
"I really was amazed at the number of styles offered on the website. I purchased a wall mount toothbrush holder and soap dish to complete a bath renovation in a mid-century style. I could not find wall mounted fixtures anywhere. These came from Italy and the style kept the mid century feel but with an updated feel. The craftsmanship was evident in these pieces and they were very easy to install. I felt they were a fantastic value for the price. I had a problem using a coupon during checkout, but one quick contact with customer service and everything was easily fixed. Would definitely recommend to anyone wishing to purchase quality fixtures are reasonable prices. "
- D T, NJ Oct 03, 2011
"I was exceptionally pleased with my purchases from TheBathOutlet.com. I made two separate purchases and both arrived promptly and in perfect condition. Both orders were placed online and my follow-up queries (one by email and one by phone) were both responded to accurately and efficiently. I had my purchases delivered to my principal address in Canada and all customs brokerage issues were handled ably by UPS. All in all I was completely satisfied. I got what I ordered, it arrived in a timely manner, and it arrived in perfect condition - what more is there to say... except... I will absolutely order again from TheBathOutlet.com."
- Thomasina, BC Nov 21, 2011
"I am extremely pleased with the level and professionalism of your customer service. When I emailed to report a problem, the issue was addressed immediately by your staff. My problem is with the quality of the product --- the replacement product that you so kindly (and rapidly) sent is beginning to show the same areas of wear... the soap is obviously eating into the covering used to protect the gold soap dish so that the center of the dish differs in color from the outer edges. We are cleaning it as in the instructions and it still is showing this defect. We love the product... but we don't love this recurring problem.
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- Sarah, MI Oct 03, 2011
"I recently purchased a sink and several accessories from TheBathOutlet for a bathroom remodel project. I found the website to be very informative and easy to use for both viewing product options and ordering. Materials were shipped in a timely fashion, were very well packaged and arrived in pristine condition. I returned one item due to a design change on my part and found the Customer Service area to be very prompt and helpful in guiding me through the process. I would definitely recommend The Bath Outlet for those looking for a wide variety of high quality, affordable bath products. "
- Jim, WI 02/26/2013
"When we redecorated a bathroom in blue and white it looked so restored we decided to add a matching blue accessory set. The Bathroom Outlet proved to have not only designs that were attractive, original and practical but also competitively priced. My order arrived in reasonable time securely packaged. The individual pieces were a little larger than the illustrations suggested - a refreshing change from the usual. When I need further bathroom items I will certainly first check The Bathroom Outlet inventory, and I would happily recommend their products to friends and acquaintances."
- Gerald, WA 02/15/2013
"I ordered a swivel dual towel bar from this company for the first time. It was sent here quickly. I waited for a month before my contractor was done to install this myself. Over time, the bar was swiveling down with the weight of 2 small towels. There is only an "o"-ring gasket that uses friction to prevent the bars from rotating downwards. I contacted them on Dec. 31st, and after sending some pics and a description of my issue, they issued a full refund to me. They were courteous and extremely accommodating. I will use TheBathOutlet again for their customer service alone!"
- Samuel, NY 01/04/2013
"Yes, we ordered the vessel sinks from TheBathOutlet after much perusal of home improvement stores and online stores. I liked the Scarabeo the first time I saw the picture. The sinks arrived packed securely and I carefully took them out of their foam cushion and set them on my kitchen counter. They are as lovely in person as in the picture. I can't wait to get them set up in my newly renovated bathroom. Would you like a picture (provided I can figure out how to get it to you) when the sinks are installed? It may be some weeks as we are gutting the bathroom completely. "
- Janis, MO 07/13/2012
"I have to tell you I love your products especially all of the great colors. There is no place around that I could find the types of products you sell. The customer service was fine. The only thing I can recall is that I didn't hear anything for a few days after the confirmation and so I sent an email asking the status. It might be nice if it is going to be a few days before shipping to send an email telling the estimated shipping date. They replied very quickly so it was no big deal. I would definitely come back when I need more bathroom accessories."
- Bev, CO Oct 03, 2011
"After receiving the initial order of a Stainless Steel Soap Dispenser, I was so delighted with the look and all. I immediately washed and filled it with Dawn for my kitchen sink. In the morning it had leaked all over the counter. I contacted customer service and the immediately sent a replacement. I would do business with them anytime. Customer Service department is excellent. I even received an e-mail immediately giving me the replacement information. Thank you TheBathOutlet for being a reputable company to deal with."
- Barbara, GA 01/24/2013
"You asked if I would write a review me re my experience with TheBathOutlet, which is very easy since "OUTSTANDING" pretty much covers it. I've been ordering from the Bath Outlet for over 3 years and I have never been disappointed. And to add to your fantastic product line, the one time I contacted customer service re my order, they couldn't have been more accommodating. It's a treat looking and finding the perfect accessory on your site, and I always do. THE BATH OUTLET IS A WINNER. KEEP IT UP! Thanks for everything."
- Ruth, FL Feb 19, 2012
"I recently completed a renovation of my master bathroom and was looking for some bathroom accessories which I found on line at The Bath Outlet. I loved the fact that they were very unique and different looking with a little glitz and glamour. They are black with these beautiful crystals which set off the entire bathroom. I received the items and they looked just as wonderful if not better in person than online. I purchased a soap dispenser, toothbrush and soap holder. They add the special touch to my bathroom."
- Linda, IL 07/16/2012
"First of all your selections were great. I found exactly what I wanted. However, after filling the soap dispensers when they arrived they leaked. I called customer service and they were wonderful. They checked right then and there if they had replacements in stock and sent them out immediately. I am more than pleased with my experience. My new dispensers are gorgeous and I would do business with your company again AND recommend them. I do most of my shopping on line and this was a great find. Thank you.
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- AnneMarie, AZ Oct 03, 2011
"Great experience. Only minor issue is probably my fault. The item would serve to connect to a wall on its backside, so the back is different from the front and two sides. That was a surprise, but I managed to work around it. The back is not shown on your schematic on your website, but you clearly state that is could function as a hanging sink. Also, the depth of the sink was not as deep as I thought. Again, minor issue that was probably my fault. Other than that, no problems, and the sink is very nice."
- Carl, OH 01/30/2013
"I can't begin to express how much I love my bath accessories that I purchased from your company. After a long search locally, I finally settled on the Stilhaus crystal accented pieces and am glad that I did. They added just the right amount of sparkle to my new, traditional style, bathroom.This 3 piece set is superior in quality to everything I had previously considered and well worth the additional price. Thanks also for the fast and efficient delivery. I would highly recommend these to anyone."
- Andrea, NB Oct 03, 2011
"I wish to thank Liz for her courteous, professional and wonderful customer service to rectify an error when the wrong product was shipped out. Not only did she help me find a solution to the type of item I was hoping to have, but generously saved me the inconvenience of returning what was in error. I was touched by her generosity and sincere desire to help by following through with all promises. I look forward to doing future business with The Bath Outlet?and Liz. Thank you for a nice experience."
- Elaine, CA 07/16/2012
"TheBathOutlet.com provided exceptional customer service. I received a personalized email when my order was placed and again when it shipped. When I received my package with a piece missing (it had been shipped from a distributor), I emailed Liz at TheBathOutlet.com and she got right on it for me. She again contacted me to tell me when the product had shipped, and I was all set in no time. This is a web retailer who makes you feel like they sincerely appreciate your business. Highly recommended."
- Kate, MI 12/19/2012
"I love my recent purchases from TheBathOutlet.com! I was amazed at the huge selection available and found exactly what I was looking for, even better. The price was a little more than I was planning for, but is well worth it for the high quality of the materials and the fact that I couldn't find these items anywhere else I shopped. The ordering process was easy to follow, there was constant tracking of my order, and delivery was on time and prompt. I couldn't be happier with my purchase."
- Laura, IN Mar 21, 2012
"When remodeling my bathroom I ordered a very high end bath fixture. Not only was it delivered very promptly, the quality was terrific. Unfortunately, I ended up not using it as it did not fit in the space the way I would have liked. When I contacted the thebathoutlet.com they quickly gave me the return information I needed and did not charge me a re-stocking fee as Mr. Bath did for another item I returned. I will use them over and over again. Two more bathrooms to go. Thanks guys!"
- Kyle, CA 07/18/2012
"Excellent customer service that surpasses the competition. No restocking fees, generous time allowance to return an item, very responsive employees who have names, answer the phone, and seem genuinely concerned with your order. What a breath of fresh air! After dealing with every facet of a major renovation and the good, bad and ugly of online purchasing, I can say without hesitation that this is a company to trust. They have high quality products and an efficient friendly staff."
- Dianne, FL 10/16/2012
"I had just had completed a bath remodel with beautiful polished chrome Grohe fixtures. I was searching the Internet for matching higher end accessories and discovered The Bath Outlet. I purchased a chrome metal cubic liquid soap dispenser, a chrome metal cubic toothbrush holder and a chrome tray for the toothpaste tube. Very good quality although not inexpensive (but, hey, well worth the splurge this once). It all adds a classy touch to my new bathroom. Thank you Bath Outlet!"
- Edward, CA May 03, 2011
"I love my product that I got from The BathOutlet, the staff was so helpful to me and they took the time to answer all my questions to make sure everything would work out correct. And it does. I love my bathroom towel racks they are lovely and well made and one thing they are not from China for which I can said is a god send in today's market place. So I got everything I wanted and more and I would say buy from Bath Outlet for the customer service and great well made products."
- Viva Habbit, CA 11/28/2012
"I am very pleased with The Bath Outlet from ordering, to the product received. The quality of the soap dispenser's are great, as well as very nice looking. The person that took my order was very helpful, patient, and very easy and quick to place the order with. It was delivered in a timely manner, and packaged well. I plan on ordering three more for my house when we get home, I use these in a fifth wheel trailer, and I plan on ordering several wall mount toothbrush holders."
- Susan, OR Oct 03, 2011
"I was extremly satisfied with my experience with The Bath Outlet. I was able to call and speak with someone regarding my order and the expected delivery date. They were very knowledgeable about their products and were able to provide answers to all my questions.I even received a call-back to update the delivery schedule. The Bath Outlet has outstanding custimer service and I am delighted with my purchase. I would not hesitate to order from The Bath Outlet."
- Sharon Kim, NY Oct 18, 2011
"I purchased a few items from TheBathOutlet.com recently for use in a newly opened hotel. The soap dispensers I ordered arrived quickly and were just as pictured on line. From finding the products on line, placing the order, and receiving the order; there wasn't a problem anywhere. There is one small problem however, our guests like the dispensers so much we have had some stolen already so I'll need to purchase more! A replacement order will follow soon!"
- Jane, WI Oct 03, 2011
"The service I received from The Bath Outlet when I purchased my bathroom accessories was fantastic. My order was acknowledged straight away by Adair who was efficient, friendly and very helpful, answering any queries I had immediately. Unfortunately, due to no fault of The Bath Outlet, I had to return a couple of items and this was handled by Adair in a prompt and efficient manner. Would definitely recommend their company for anyone purchasing online."
- Fiona, CA 10/16/2012
"Using TheBathOutlet's web site was straightforward. The site seemed to be organized to facilitate searching for alternatives from the product category. The product description and image sufficiently and fairly represented the product. The technical specifications enabled me to interpret the images. The product arrived well packed and without incident. All in all TheBathOutlet seems to have organized an efficient way to shop for this product category."
- Stephen, CA Jan 19, 2012
"The product selection was extensive, and I found exactly what I was looking for. However, when the soap holder arrived, it was less than perfect. This was not what I had expected from the high-end product line that I ordered. After a quick email exchange and some photos from me of the product, the customer service department very promptly and very professionally handled the return and quick refund of my purchase price. I will shop with them again."
- Linda, IL 02/11/2013
"I truly enjoyed my purchase with TheBathOutlet. I actually purchased a product of theirs from GiltCity.com and I did not know if I would like it, but when it arrived I did. So I wanted the rest of the pieces. So I did some research and I found the rest of the line at TheBathOutlet. I was extremely pleased with my purchase, the quality and the price. I will be purchasing again when I redo my children's bathroom. I'm glad I discovered you!!!!!"
- alisha, FL 02/26/2013
"By accident I browsed your site and I am glad I did. I recently purchased a wall mounted soap dispenser... I have been trying to find a quality wall mounted soap dispenser for along time. I was a little worried from a past experience with another company, but the purchase was just like the description, chrome covered brass with beautiful frosted glass. I was pleasantly surprise. It was packed effectively and delivered quickly. Thank you..."
- Kim, NE Jan 18, 2010
"I ordered matching soap dispensers for my bathroom at the cost of $160.00. One was perfect, but the other had been damaged and repaired leaving a corner discolored and rough. I worked with Emily in an attempt to exchange the damaged dispenser and I truly believe she went through hoops to make certain that I was satisfied with the resolution. I now have two beautiful dispensers and a healthy regard for TheBathOutlet and my new friend Emily!"
- judith, NJ 03/08/2013
"I've made several purchases of different items from TheBathOutlet.com, ranging from a Scarabeo bathroom sink to a Gedy soap dispenser and I couldn't be more satisfied. The product lines they offer are high quality. The customer service is more than excellent and their packing techniques are probably the best I've encountered. I do a lot of online shopping and I can honestly say that all my experiences with TheBathOutlet have been great."
- Linda, AR 10/16/2012
"TheBathOutlet.com is awesome! I have ordered a few items from them and have always been more than satisfied with ease of transaction, shipping time, communication, quality of merchandise and competitive prices. I experienced a very small issue with my most recent order, but Trisha from customer service was extremely helpful and took care of things immediately. Thank you Trisha! I'll definitely be coming back. Highly recommended."
- Rich, CA 02/18/2013
"TheBathOutlet.com is an excellent retailer. Their website is great and my order was processed and shipped in a timely manner. Unfortunately, the item I received was damaged, but their customer service department was incredible. They processed my refund immediately and notified me each step of they way. I will have no problem recommending them to friends, and when I need another bathroom item, I will definitely order from them."
- Beth, NY 05/20/2013
"I had a wonderful experience dealing with The Bath Outlet from start to finish. They helped me with all my initial questions, shipped fast and my products were well packed. But most of all I was impressed with their customer service - attentive, quick response, extremely helpful when I had to return something I mis-measured and overall a great experience. They went above and beyond and I wouldn't hesitate to recommend them.
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- Susannah, CA 07/16/2012
"I was looking for bathroom brass accessories and was fortunate that TheBathOutlet had very nice items displayed on their web site. The beautiful solid contemporary brass soap dish I ordered arrived the next day and it was exactly what I was looking for. I would definitely order other items through TheBathOutlet since they sell only quality items, and would truly recommend others to order from this reputable web site as well."
- Mary-Ann, NY Jan 30, 2012
"I ordered two ceramic toilet brush holders from TheBathOutlet. Unfortunately, the items were broken during shipment. I contacted Thebathoutlet regarding the damage. They were very responsive and handled the return of the items and the refund to my account promptly and in a very courteous manner. Based on this very pleasant experience with their customer service, I would definitely order from this company again."
- Eileen, IN 08/13/2012
"Excellent transaction! I was kept up to date throughout order and delivery process. I had to cancel one item after ordering, and was able to use email as means of communications. TheBathOutlet.com issued refund extremely. Merchandise received as described on web site. I like that the website includes where the item was made. I definitely will order from this site again if needed, and recommend it to everyone!"
- Michelle, CA 04/04/2013
"I was extremely pleased with the customer service department of TheBathOutlet.com! Before placing my order, we discussed my needs and the various options. Once I received the products I had several questions that they researched and then quickly responded with findings. I also had several items that I did need to return and they were absolutely terrific on that topic as well. I highly recommend this company."
- Susan, FL 04/01/2013
"I am satisfied with the products. I ordered online, so didn't really need any customer service. I will say that one of the towel holders (I'm not sure what the name is- it has horizontal bars) wasn't really designed well for a stable installation. It was quite wobbly and I had to use a silicone caulk to get it fixed in place. Everything looks great, though, and I would order through your company again."
- Christopher, NY Dec 29, 2011
"Thank you for asking. I can see from my order that you really do take customer service seriously. I was very pleased with the products when they arrived. Amazed at the speed they arrived but dismayed by all the extra charges. I live in Canada so the extra shipping was not a surprise but the excise tax, etc. was and it doubled the price of the products. So if I was to voice a complaint that is it."
- Ronda, FL Oct 28, 2011
"I've renovated my bathroom recently and bought many of the items from The Bath Outlet. For me, the price was the biggest draw, but the shopping experience was wonderful. Everything arrived within a few days, it was above my expectation. Had to exchange one order, and Liz in Customer Service was very helpful, received my new items within two days! I would certainly recommend this site to my friends."
- Ruzena, NY 07/16/2012
"The soap dishes are very beautiful. They are contemporary, asian influenced and appropriate for any high end bathroom. I purchased two of the soap dishes for recently remodeled bathrooms, and plan on purchasing a third. I received excellent service from the bath outlet. Orders were confirmed in writing, tracking numbers sent and I had no problems whatsoever. I will shop at the outlet again. "
- Elaine, CA Oct 03, 2011
"My first experience with TheBathOutlet- and it was an amazing internet experience. Excellent follow up; I have not even gotten to the product I ordered! It was above my expectation of quality and value! The shopping experience online for someone whom is not computer savvy was excellent and I had the "feel good" experience during all facets of the process! I will definitely shop with them again!"
- Craig, NJ 04/01/2013
"Here is a review concerning the sink we ordered from your company and the excellent customer service. We ordered the Tecla CAN05011. The sink quality is outstanding. All requested features of our sink were exactly as ordered. TheBathoutlet.com customer service was excellent and the product was received quickly and in perfect condition. Thank you so much. We will gladly use your website again."
- Lesley, WI Mar 30, 2012
"The delivery of wall mounted bath tumbler was fast, accurate. All's well, except the white tumbler had black marks that needed some real scrubbing w/ a nylon scrubbie to remove. Also, the anchors were not the right size for the screws provided. This is more the fault of the manufacturer, rather the TheBathOutlet. BUT, it looks good on the wall and serves the purpose; to hold my makeup brushes"
- Anonymous, CT 02/06/2013 02/06/2013
"I have had a WONDERFUL experience dealing with your customer service team. We received a number of defective dispensers on a particular model and were able to exchange/return on every occasion with no questions asked. When explaining the problem, your team was even proactive in resolving the problem which was extremely refreshing. I would definitely order with you guys again in the future!"
- Kalisha, MN Oct 03, 2011
"I've been very happy with the BathOutlet service and my wonderful wall soap dispenser! I appreciate the cheery attitude of your staff and your interest in maintaining fabulous customer service, pretty unusual these days. As time goes by, I will be ordering more items from BathOutlet for my new place. I've recommended your company to several friends. Great product quality -- no cheap stuff!"
- Bonnie, OR Nov 02, 2011
"I received three different products. I am completely satisfied with two of them. They look wonderful in my bathrooms and they are very functional. The third product was damaged during shipping. I didn't reorder, but I do plan on using your services in the future. I received the products in a timely manner. Also, returning the damaged product was easy to do. Thanks again for your services. "
- Debbie, MO Feb 18, 2012
"As a physician who has a busy practice, I do much of my shopping online. I have rope pattern door handles in crome on my doors with clear acrylic knobs. I was abe to easily find large bathroom hand towel holders which also had the look of the door handles, complete with rope pattern on the crhrome and a timy transparent piece of acrylic. It matched perfectly. What more can I say?"
- Anthony, TN Jan 03, 2012
"What a wonderfully high level of customer service! I really appreciate the attention paid to this. Because you listened, no one else will accidentally order the wrong thing. I appreciate credit, and will find good homes for the dispensers. Like I said, they are nice, but don't match my chrome. I'll make sure they are appreciated in the right environment. Thank you for making my day."
- valerie, TX 10/31/2012
"I would highly recommend TheBathOutlet.com for household and bath furniture purchases. The quality and choice of their items is excellent as are their prices. One of the items was back ordered and they were extremely helpful in quickly obtaining the item and keeping me updated, sending me the shipping information once it was available. Their customer service is exemplary."
- Stephen, MI Jan 03, 2012
"TheBathOutlet has a great selection of high quality bathroom accessories (including high-end brands you won't find at big box stores) and at really decent prices. I had been looking for quite a while for a soap dispenser to match my bathroom faucet and hardware, and I finally found it there. The delivery was quick, the item was perfect, and I'm very pleased with the seller."
- Lydia, OH 07/16/2012
"The order was correct, packed well, and arrived in short order. In installed the soap dispenser a few days later, and when I went to fill it, I found I was missing the last bit of tubing that goes to the bottom of the bottle. I e-mailed you, received a prompt reply, and then received the missing piece - also promptly. All in all, a satisfactory order experience. Thanks!"
- Marcia, TX Oct 03, 2011
"In terms of customer service, this company definitely goes on my list as one of the best. The person who helped me literally went to the warehouse site and measured the various items I was ordering. She made the experience very easy and personable. The items are exactly as described and I look forward to order more products in my next bathroom project this coming spring."
- Melanie, NY Oct 03, 2011
"I ordered a soap dispenser PE81-02 and the dispenser kept shooting the soap out to my blouse. I called customer service and spoke with someone....it took some time but she got back to me with an answer and a new dispenser (only the pump). So I ordered another soap dispenser same as the first with a new pump that she helped me with. GREAT CUSTOMER SERVICE!!!!! Thank You!"
- Barbara, CA Jun 10, 2011
"I ordered a soap dispenser and toothbrush holder. Delivery was adequately quick, but the dispenser leaked. Emailed the Bath Outlet, and they sent a replacement immediately (I didn't have to return the defective one). The new one is working well. Very good customer service on this one. The only better outcome would have been not to receive a defective product initially."
- Kay, OR 10/24/2012
"I moved into a new condo and needed new bathroom hardware. I saw the Gedy line on line, looking for something contemporary, and decided to order it. The ordering process was easy, everything was in stock. The order came fast and the fixtures are beautiful. I love the look and the quality is evident. I would certainly considering ordering Gedy in the future."
- Nancy, MI Jan 16, 2012
"I ordered a soap dispenser set, and had to return my purchase because something was wrong with the product. I sent an email and they immediately resolved the issue, no questions asked. They sent me a replacement set! I've had amazing customer service, no one does this these days! I was very pleased and surprised! I will def buy again, thanks TheBathOutlet. :)"
- nancy, NY 03/11/2013
"The price was fair, even when shipping was involved. There was a problem when the business shipped me the wrong items at first. They were courteous enough to send me a pre-paid shipping label. The shipping time was long (~4-6 Days) because I'm located in the SW, not in the East. The quality of the items is great though and I'm glad everything panned out."
- Alex, AZ 10/16/2012
"I was completely satisfied with the two products that I purchased from The Bath Outlet. They turned out to look better than they did in the pictures online and the quality of manufacturing exceeded my expectations. Your web sited has been saved in my favorites list so that I can reference it the next time I need to purchase something for my home."
- George, NJ Nov 10, 2011
"My soap dispenser arrived on time and is beautiful, just as described. BUT, the pump didn't work. I e-mailed The Bath Outlet next day; a very nice person responded almost immediately and sent me a new one--it arrived a couple of days later. Everything's now cool and my hands were never cleaner! Would definitely order from here again. Thanks."
- Helen, NY Feb 15, 2011
"The 6 soap dispensers I ordered were beautiful and of excellent quality. Much better than the picture on the website. I had a issue with one of them but Trish and Liz from customer service took care of it quickly with no problems. Their customer service was exemplary!!! Thank you!!!! I will definitely use TheBathOutlet for my future needs."
- Kathy, CA 08/13/2012
"We were looking for porcelain vessel sinks in a variety of shapes and sizes. TheBathOutlet stocks a wide variety. Selecting and ordering the item is easy. Our particular vessel sink was shipped immediately after payment, and arrived in 10 days. Our contractor was impressed with the quality of the packaging. We were pleased with the price."
- William, CA 04/29/2013
"The website was very user-friendly and had lots to choose from. Pictures and descriptions were complete and prices were good. I did call customer service re: compliant issue but couldn't answer my question. Other than that, the products were shipped and received with no damage, in fact the sink from GSI was wrapped tighter than a drum!"
- Tina, MA 12/19/2012
"Trisha was excellent and and handled things immediately, I loved the products I ordered and more so the customer service I received. I will always check the bath outlet first for any future needs as they are really great and professional to deal with. Thank you again for the wonderful customer service Trisha!! You are the BESTEST!!!!"
- Muneera, IL 10/19/2012
"I am really pleased with the service I received when I ordered by towel rings/bars for my three bathrooms. The process was easy and the product came within a very short period of time. I am now designing an addition to the house I just remodeled. I will be using TheBathOutlet.com to order the master bedroom and bath addition items."
- Ron, CA Mar 26, 2012
"My experience with TheBathOutlet.com was wonderful. Your website was easy to use, the selection is wonderful and everything came very well packed and there were not any damages. In my business of interior design, this is very important. Thank you for doing such a great job and I look forward to ordering from you again soon."
- Tamara, FL Oct 28, 2011
"The items were on back order, which of course was disappointing, but they listed the B.O. date and it was very accurate. Items were shipped very quickly after they received them. Also, I had a question for customer service and they accurately researched and provided the answer. Yes, I would purchase from TheBathOutlet again!"
- Charles A., CO 05/06/2013
"Due to arthritis I needed a specific grab bar. Unfortunately, I could not find it with TheBathOutlet. The item looked great and would have been easy to install. However, I found the process of returning the item to be easy and met with complete professionalism. I would definitely return to this store for any future item.""
- Cynthia, CA 03/25/2013
"I really liked the quick delivery. My items came to me about 2 days after the order. Also, the quick email notification was excellent. I came to your company through a search on Amazon. If not, I don't know if I would have known about your product. Great service, great product, and price was reasonable. Keep it up!"
- Barbara, NJ Oct 03, 2011
"My products are still on back order, arriving this week. So far, I have found the website interface, the selection, the pricing, the service to Canada, and the follow-up outstanding. I look forward to receiving my new designer bathroom accessories, which will add the finishing touches to my powder room renovation.
"
- Pamela, ON 07/16/2012
"We order some bathroom accessories which were promptly shipped.e Were very pleased with the merchandise, unfortunately one of the items did not fit our bathroom shower and we had to return it. The return was trouble free and we got our refund credit in a couple of days. We definitely would recommend The Bath Outlet."
- Leonardo, CA 11/08/2012
"This was my first purchase from TheBathOutlet. I ordered a small wall hung sink. The sink arrived well packed and in excellent condition. They sent out frequent emails to let me know the status of my order keeping me in the loop. It was delivered relatively quickly. I am happy with my sink and with TheBathOutlet."
- Susan, WA 05/03/2013
"The two-tier shower caddy was purchased as a Christmas gift for my husband who "has everything." It was to replace an old one that had become rusty and ugly. The Gedy 2482 is attractive to look at, made of a quality material that will not rust and very functional. It more than meets our needs and expectations."
- Joann, MI Jan 16, 2012
"I ordered a grab bar in polished chrome for my bathtub, as part of my bathroom renovation. It was installed by my contractor and it looks beautiful. Thank you for your excellent customer service. I would certainly recommend The Bath Outlet to anyone who wants high quality fixtures from a reputable company."
- Kathy, NY Dec 20, 2011
"To complete the remodeling of my master bathroom, I wanted to update my towel bars. I bought a towel ring, toothbrush holder and soap dispenser from thebathoutlet. The website was full of wonderful items, fairly priced and of good quality. I am quite happy with the items purchased and am ready to buy again."
- Joanne, VA 10/16/2012
"Thebathoutlet.com provided me with some of the most excellent customer service I've seen. I received an item that was damaged and called them. They immediately walked me through the exchange steps and checked up with me later to ensure I had received my refund. I appreciated their immediate communication."
- Libby, IL 07/16/2012
"I ordered two counter-top soap dispensers, the Gedy Gold ME80 and the Gedy White 1780-02; both are top rate dispensers. They are larger than I expected, but they look wonderful at the powder room and kitchen sinks. When its time to upgrade from the soft-soap dispenser, take a look at TheBathOutlet."
- Pamela, OH 03/06/2013
"My experience with TheBathOutlet.com was exceptional. I called the toll free number when I had a question and my call was answered quickly. The customer service person was friendly and answered my question immediately. Shipping was fast and without trouble. Thanks for the excellent work!"
- Melissa, AR 07/16/2012
"Thank you for contacting me regarding the grab bar we purchased. It is perfect. We have chrome and black accents in our new bath and it looks like it was designed to go with the rest of the hardware. We are very pleased and will watch your site for other items as we continue to remodel."
- Margaret, CA Mar 27, 2012
"I bought some Windisch Venecia pieces as a Christmas gift to complement my wife's sink in our remodeled bathroom. She loves them. The pieces are exquisite and the prices and service from The Bath Outlet was top-flight. I will definitely look to them as a source for other bath items."
- Anonymous, CO Dec 26, 2011
"I have been looking for a high-end brand soap dispenser for quite some time. I was extremely pleased with the items I purchased from you. I received them within 3 days. The quality of your service that you provided was excellent. I will recommend all of my friends to use your site."
- Ellen, MA 07/16/2012
"We ordered the bathroom accessories on-line and received them in several days in excellent condition. In a box there was a "Thank you!" note - very nice touch! The merchandise was exactly as described and pictured. We like prompt delivery and will definitely order from them again. "
- Vladimir, KS 03/26/2013
"TheBathOutlet promptly refunded my money for a glass soap bottle that arrived broken. They were very friendly and cooperative. I will continue to do business with them as I have in the past. In addition, the sink and faucets I purchased from them, were of extremely good quality."
- Carol, VA 11/20/2012
"We ordered the Geesha 14 inch glass shelf through the Bath Outlet. The product was perfect for our space, the quality excellent. Customer service with this company is excellent. I had a question about our order. They went out of their way to help. Highly recommend this company!"
- Tonne, OR Dec 29, 2011
"Just wanted you to know the package arrived, the bolt fit perfectly and the stand is up with towels. Again, thank you for all your help and I will never hesitate to deal with your company in the future and you and your continued help were a big part of that decision on my part."
- Michele, NJ 07/16/2012
"This is such a great company you have and such PERSONALIZED attention. How nice! I will definitely refer my friends and relatives to your company and thank you for your assistance. I will return to get more items, be assured!!!!! The towel bar looks GORGEOUS!!!!!!!!!!!
"
- Jody, IL 04/24/2013
"I received my bathroom items today - they arrived safely and were exactly what I wanted. From start to finish the service your company gave was great. You kept me informed through the whole process - from ordering until shipping. Thank you and I will order from you again."
- Nancy, NJ Oct 25, 2011
"Product was received promptly and was exactly what was described. It was packed very well and contained leaflets that invited me to call the company if I had questions regarding the installation. The directions of the product were easy to follow. Very happy with my purchase."
- Debra, NH 01/21/2013
"Good product, fast shipping, and excellent customer service. I had to return part of my order and was very impressed with how helpful Trisha (customer service) was. She also went out of her way to help me find a very specific item I needed. I would certainly shop here again."
- Margery, CT 05/01/2013
"The final piece to finish my bathroom remodel.. I wanted a wall towel rack to hold several towels and I'm glad I chose this one. The polished chrome and contemporary fits in nicely with the rest of my bathroom and I can now say my bathroom remodel is complete. Thanks!"
- Michael, NY Jun 5, 2011
"I ordered some bathroom fixtures and when they arrived, they were lovely, but too big for where they were going. The return process was a breeze, and I received my refund, very quickly. I would definitely buy from this seller again, and would recommend them to anyone."
- Deborah C., MA 10/16/2012
"My order was small (less than $40), but I was treated as though I was their most important customer: courteous, large selection of merchandise, knowledgeable responses, very good price and delivery exactly as promised. No more can reasonably be asked from a merchant."
- Bert, CA 10/18/2012
"I love this place! Excellent, high-quality products and such a great selection that most everyone can find something in their style and price range. Customer service was sooooo pleasant. Shipping was prompt and packaging was well done. A great experience overall."
- Alison, GA 01/21/2013
"We were very pleased with the products we bought (which we couldn't find in a retail store) as they were exactly what we needed for our new bathroom. Your service was efficient and prompt and the towel rails arrived in good time for us to finish our project."
- Cynthia, NV Oct 28, 2011
"My experience with TheBathOutlet.com was better than good. Good presentation of objects...easy voice contact and a very prompt delivery. I am only regretful that I bought a sink before the sale. Would go back to the site if I had a need to purchase more."
- Ruth E., NJ 11/07/2012
"Excellent transaction so far. The items are to be a Christmas gift so they haven't been used yet, so I can't comment as to functionality. But they arrived in perfect condition and I will be proud to present them as a gift. Very timely arrival as well. "
- Marti, ME Dec 21, 2011
"The seller communicated with me via e mail and telephone. Telephone contact was necessary to replace originally ordered item with a different item. The sales person was very helpful. They did an excellent job. Received updates on my order consistently."
- Carol, NY 07/16/2012
"The variety of great products and the speed with my order was received made me a satisfied customer. Unfortunately I had to return one of the products which did not fit my need and the return process was also handled with professionalism. Thank you."
- Cindy, AZ 07/19/2012
"I was impressed with the product & what I actually received. When the product did not come right away I called & they explained to me where it was coming from everthing exactly. Excellent service & communication. Very rare these days in business!"
- Mary Jane, CA Dec 27, 2011
"TheBathOutlet has truly exceeded my expectations. I ordered a soap dispenser that unfortunately leaked. They promptly mailed me another and I didn?t even have to return the first. That?s what I call quality service. And I am a jaded online shopper!"
- Enid, NY Jan 03, 2012
"TheBathOutlet did ask me to write this review, but I would have done it anyway. I have never had a better online transaction than from TheBathOutlet. Everything was handled wonderfully, and everyone was great, as was the way the order was received."
- Lola, TN 01/04/2013
"I found the perfect mouthwash dispenser at TheBathOutlet.com and received it quickly. Unfortunately, it started to leak almost immediately. I sent Customer Service a photo, and they sent me a new pump, which works perfectly. Great customer service!"
- Stephanie K., OH 02/18/2013
"It was a pleasure to work with TheBathOutlet. I needed a replacement pump for a soap dispenser i had purchased years ago. They were able to locate what I need without me having to search for the original model of dispenser. Great customer service!"
- Jessica, TX 10/16/2012
"Love the product, but I haven't really used them yet. The bathroom is still under construction. Customer service was great! Got an email response (on Sunday) about product color in about 3 hours and had my purchase within a few days.
Thanks!"
- Sharon, FL Dec 21, 2010
"Product arrived in time and undamaged. However, the picture of the item is inaccurate. The glass is in fact an opaque blue/green tint, not white as shown. I wanted it in white: but knew sending it back for a replacement would yield no change."
- Carter, FL Nov 17, 2010
"Very responsive customer service; good phone & email communication. I ordered 2 items and their vendor sent 1 correct and 1 incorrect item. Customer service straightened out the problem quickly and paid return postage for the incorrect item."
- Carolyn, NY 10/16/2012
"Just a note to thank you for the follow through you've shown with regards to fulfilling my order. Great pricing but even better customer service. Top notch all the way around. Consider me a loyal customer from here out.
THX again.
BC"
- Robert, PA 03/12/2013
"Thank you. I like the product a lot. It was very hard to an elegant blue soap dispenser---to match my elegant blue bathroom. But this product did the trick! Only complaint is that I wish it were bigger so that it could hold more soap."
- Matt, NH Oct 03, 2011
"This is my favorite online shopping experience. Trisha was exceptional throughout and am placing another order today. I love contemporary design and this is the location for finding exactly what I'm looking for. Recommend it HIGHLY!
"
- Sandra, LA 07/19/2012
"The products are cute, and the shipping was actually faster than they said. The item was supposed to be out til late September, but we got it 2 weeks early, AND they were prompt with letting us know it could take long to get in."
- Cristina, ON 10/16/2012
"I have only good things to say about the service provided and the quality of the products I ordered. It was all exactly as I expected, very nicely packaged and shipped promptly. It's a pleasure doing business with this company."
- Ingrid, FL Mar 30, 2012
"I am not an eloquent writer, therefore will be brief. The overall experience was excellent. The website is friendly and easy to navigate. The order arrived on time and undamaged. I will not hesitate to use your service again."
- Ilya, NY Nov 15, 2011
"I got exactly what I wanted quicker than site estimated it would arrive. I would definitely use this site again. The information on the products are clear and accurate and the service was spot on. Can't ask for more than that!"
- jane, NJ 07/16/2012
"I was very satisfied with my order from The Bath Outlet. My order was received within 5 days from the date I placed it and the product was exactly what I was expecting. I will definitely do future business with this company."
- Darva, CA Feb 18, 2012
"The choices available are great, and the website is so easy to use, you can find what you need very quickly. The delivery was timely and everything arrived in perfect condition. Will definitely use thebathoutlet.com again!"
- Denise, BC 07/16/2012
"I was looking for a towel rack that wouldn't take up too much room and found the perfect one at TheBathOutlet.com. The price was good, the shipping was fast, and the rack was superior. It doesn't get any better than that."
- Peg, NY 10/16/2012
"The quality of the brass towel rod that I ordered was outstanding. A bit smaller than I expected but matches my master bath furnishings perfectly. Installation was simple and this rod will last for the life of the house."
- Cheryl, MN Dec 21, 2011
"Working with TheBathOutlet was awesome. Great service and even though I had to request a replacement piece, it was effortless and they were very, very quick to respond and resend. Will definitely use them in the future!!"
- susan, MI 01/17/2013
"I had an excellent shopping experience with TheBathOutlet.com. I got what I ordered very quickly, in excellent condition and am very pleased with the quality of the products I ordered. I would definitely shop here again!"
- Jim, WY 03/25/2013
"Just wanted to let you know how pleased I am with the lavendar toilet brush holder. It is so beautiful - it looks like a work of art. It arrived in perfect condition - good packaging. Thanks again for your good service."
- Mary, NY 07/18/2012
"Pleasant shopping experience, easy to use website with clear product photos & descriptions. Has a huge inventory of items, great prices, quick shipping and excellent customer service. I would highly recommend this site."
- Janis, NY 05/07/2013
"I went to great lengths to find a corner wall mount sink to fit inside my small bath. I finally found it at your site. Great price, quality, and service. I will shop at TheBathOutlet for all of my other bathroom needs."
- Michael, NY Jan 16, 2012
"I was grateful to locate a product at TheBathOutlet.com that has become impossible to purchase at stores. The price was fair and shipping was prompt. Great service. Will shop here again in the future. Highly recommend."
- L., MA 04/22/2013
"Ordered a product on the web site: quick delivery, but item was damaged. Customer service was extremely responsive and helpful and processed refund promptly. Great attitude and great attention to customer care. Thanks!"
- Aytan, CA 05/21/2013
"Great website, easy ordering. Products here are not cheap but quality and finish for my order was excellent. I had to return two items from the order and they were friendly and helpful and I got a refund quickly."
- Ethan, CA 10/23/2012
"I received excellent customer service and had an overall great experience with your company. I appreciate the quick, helpful, and friendly response throughout. I would give customer service 5 out of 5 stars."
- Judy, CA 07/16/2012
"Great customer service: able to answer all questions promptly and product came within a few days completely well packaged and looks fabulous....Will look again if more products are needed for our bathroom."
- Tanja, OH 08/14/2012
"I had an excellent experience. I love the products, they came in a shorter amount of time than I had expected, I thought the website was easily navigable. I have already referred a friend to this website!"
- Anita, MD Oct 03, 2011
"I had a great experience with The Bath Outlet. Even though the product was defective, after I called, they immediately sent me a new one and all is well. I would definitely buy again from your site. "
- Greta, VA Nov 10, 2011
"Just wanted to let you know that we received our order and are very pleased with the towel bar. It was a little expensive but it fits in perfectly. And thank you for shipping our order so promptly!"
- Therese, NH Aug 8, 2011
"I love the soap dispenser I got at the bath outlet through Amazon. It is perfect and just what I wanted. The delivery was fast and the service impeccable. I will certainly use The Bath Outlet again."
- Kay, OR Nov 28, 2011
"I searched the stores and the net and found the perfect things at a great price at the TheBathOutlet.com. The items are wonderful. They shipped carefully and quickly and I'm altogether pleased."
- Barbara, NY 10/16/2012
"I ordered a specialty sink of very high quality and am so pleased with the speed of delivery and the caliber of this store's products. Thank you and I will be back in the future to shop again."
- Marcia, MA 07/16/2012
"I received all my items in good condition and in a timely manner. The soap dispensers are very attractive and have worked great. The soap holder looks great with the dispensers. Very pleased!!"
- Seth D., TX 10/16/2012
"Thebathoutlet has a lot of items at competitive prices to select from. The site is easy to navigate and their ordering process is simple. I would definitely purchase from thebathoutlet again."
- Roselyn, CA 07/16/2012
"I purchased this bathroom sink when I remodeled my home. It was well worth it - love the square design and I can't say enough about the customer service. Would recommend to a friend. Thanks."
- Bridget, TX Jan 16, 2012
"I was very happy to find just the shower basket I was looking for at The Bath Outlet. It came promptly and was exactly as described and pictured. I would order from The Bath Outlet again."
- Nancy, MA Oct 03, 2011
"I was impressed by the quality and the condition it came in. I finally found a wall mounted sink that makes my bathroom look new & contemporary again. Fast, efficient customer service, too!"
- Joy, MA Jan 16, 2012
"This was my second order with TheBathOutlet and it went seamlessly! They were responsive and quick to ship. Products came exactly as they should. I highly recommend using TheBathoutlet.com!"
- colleen, CA 03/21/2013
"TheBathOutlet has been easy to work with and you know you can trust that if they say they have it in stock, they do. Good communication by email with tracking, etc. throughout the process."
- Bruce, CA 05/09/2013
"All purchased items were received in excellent condition and all items that were ordered were shipped. It was easy to order and the items shipped promptly. It was the perfect transaction."
- Duane, PA 10/16/2012
"Very happy with the purchase experience. Everything received on time and in good condition. Selection was excellent, and prices (esp. when including shipping) were very competitive."
- Heath, WA Jan 28, 2012
"The glass soap dispenser is exactly as described. It is beautiful, it arrived in good condition and finally the liquid soap looks as it should. I use it in the kitchen. Thank you! "
- Teresa, MD Jul 28, 2011
"Products ordered were excellent. Pleased with the quality and delivery experience. Will continue to shop at ThebathOutlet for any and all supplies that I need. Excellent service!"
- Jacqueline, NY 01/14/2013
"I could not ask for better customer service. They go above and beyond to satisfy the customer. Excellent products and communication. Thank you so much for the great service!"
- Gina, IN 02/18/2013
"I'm enjoying the StilHaus recently purchased. It's difficult to find brass and I adore the small size. I'm wondering how to replace the brush. However, it seems durable."
- Toni, GA 07/13/2012
"I was very pleased with the quick response and the delivery of the item I ordered. Also there were many updates along the way. Thank you for your attention to detail."
- Sheila, OH Mar 27, 2012
"The chrome soap pump was exactly what I wanted. The sleek design is perfect and looks fabulous is our newly renovated bathroom. Count me in as a newly loyal customer!"
- Eve, SC Oct 03, 2011
"I was very happy with my purchase, and how fast it came. Customer service is great, they had to call me for my correct address, to make sure I got my order. thankyou"
- Christine, NY May 03, 2011
"We are remodeling our bathroom and wanted something really stylish and of good quality. The Gedy H131-13 met our needs. Your service is also excellent. Thank you."
- Gloria, WA Dec 1, 2011
"We are very pleased with both items you have written to us about. The merchandise was fine, the service was terrific and everything was handled very professionally."
- Richard, AZ Oct 28, 2011
"The Soap Dispenser arrived today, and it's perfect, and quite a work of art. I'm very pleased!
Thank you for your assistance throughout this process.
Kevin
"
- Kevin, CO 02/07/2013
"Excellent service. I returned something that just didn't match as I thought it would and the process was so easy and professional. The things I kept were very good."
- Michael, FL 03/12/2013
"Perfect service. I placed my order and received it within a few days. Home Perfect could learn a lot from TheBathOutlet! I will never order from Home Perfect again."
- Michael, FL 05/20/2013
"This is probably one the BEST sites I've ever ordered from. The products are great and customer service is phenomenal! I would highly recommend them to anybody!"
- Alejandra, FL 10/17/2012
"This was the best online shopping experience I've had with the most personalized service and NO RESTOCKING FEES!! Would highly recommend them. I will be back!!"
- Stephanie, AZ 03/05/2013
"Everything from the start to the finish was a wonderful experience. You delivered what you said you would and the product was very high-standard. Thank you."
- Gabriela, IL 12/19/2012
"The gold tissue box that I ordered is very nice. Unfortunately, I was sent an incorrect tissue box first, which you folks subsequently corrected. Thanks."
- Barbara, CA Jan 03, 2012
"Wonderful website, easy to navigate, outstanding selection of products. Received shipment of my order exactly as promised. Excellent customer service."
- Eileen, NV 01/18/2013
"One item was back ordered. I was asked if I wanted to wait for full order or take two partial orders. I was kept informed and delivery was prompt."
- Jean Marc, VT 01/30/2013
"All the staff at TheBathoutlet are friendly and most importantly helpful and they do try to resolve all client issues. Will shop from them again."
- Bee, CA 02/12/2013
"Received merchandise in timely manner, good quality product, as advertised / pictured. Thank you for the customer service and follow through."
- Christine, KY Nov 10, 2011
"Excellent customer service. Emails were promptly responded; friendly and efficient. Would definitely do business again with TheBathOutlet.com."
- Filomena, QC 02/25/2013
"I have purchased several items in the past year from TheBathOutlet and have been very pleased with the quality of the items and the service."
- Kay, WA 07/13/2012
"Your service and follow-up is excellent! I will highly recommend The Bath Outlet to my friends and return to your website for future needs."
- Ken, WA 04/16/2013
"We are very happy with the towel hanger and soap dish we bought. Very good quality and exactly what we wanted. Came quickly, no problems!"
- valerie, NJ 05/23/2013
"The products we purchased are excellent; they fit in perfectly with our decor...excellent service and an overall positive experience."
- Lucille, NJ Nov 15, 2011
"The Bath Outlet was very easy to place our order and the customer service was extremely helpful and timely. We will shop here again."
- jennifer, IL 07/16/2012
"Wastebasket was exactly what I wanted. Arrived much sooner than expected. I needed it to fit in a narrow space, and it is perfect. "
- Elaine, ME 07/13/2012
"I love my soap dispensers. I was also looking for a kitchen dish soap dispenser???
The delivery was fast as well.
Thank you."
- Susan, TN Jun 7, 2011
"You can buy with confidence here! Superb service, fast shipping and quality products. I will be definitely coming back for more."
- gary, NY 02/21/2013
"We love our new wall soap dispenser! It's very stylish, is made well and works great. I would definitely order from you again!"
- Beverly, NC Nov 11, 2010
"Nice selection of products. Items arrived well packed and were as advertised. Would definitely shop at The Bath Outlet again."
- Gerald, GA 11/07/2012
"There was a problem with the order and they fixed it immediately. I am very satisfied with the product and customer service."
- Joyce, CA 01/04/2013
"Sink came in good order and on time and well packed. I would like dimensions to be expressed in both cm and inches. Thanks."
- Gary, CA 02/04/2013
"Item arrived scratched. Complaint was handled promptly and kindly, and replacement arrived within a week in good condition."
- Debra, PA 04/29/2013
"Excellent customer service, quick delivery and an overall great experience. Would not hesitate to purchase from you again!"
- Patty, NY Dec 29, 2011
"Completely satisfied with the soap dispenser we purchased from you. Had tried 2 others before this, but this is a keeper!"
- Sue, MD Oct 03, 2011
"Impressed and very happy with speed of delivery and prices. Only problem was which of your many beautiful items to chose."
- Mary, MN 10/22/2012
"Towel bar is very nice quality and arrived promptly. It included simple installation instructions and was easy to put up."
- Janet C., IN 04/15/2013
"Dispenser bigger than expected, also gold glass, not clear with gold flecks in the photo; carefully packed and shipped. "
- Kathleen, NJ Dec 12, 2010
"Service excellent and on time. Packing well done. Liked the item, quality was good, for sure will shop with you again."
- Jenny, TX Nov 08, 2011
"I am very pleased with the items I bought there. High quality materials and timely delivery make happy customers :)"
- John, FL Oct 03, 2011
"Website easy to navigate and items purchased were as stated and very nice quality. Looks lovely in the bathroom."
- dee, NM 02/13/2013
"Excellent service and choices. We found exactly what we needed for our accessories for our bathroom remodel."
- Cindy, CA 12/26/2012
"I really like this box. Very sturdy, great vibrant color, and clean lines. Will last longer than the planet."
- Barbara, TX 04/23/2013
"They don't cut corners on quality or service. I found them eager to help close the deal. Good to work with."
- Dale, MD 11/29/2012
"Great product, fast service, will recommended to everyone looking for anything needed for your bathroom."
- maryse, NJ 10/16/2012
"The soap pumps I ordered are of first-rate quality and beautiful. The shipping was quickly done as well."
- Ethelwyn, AZ 02/15/2013
"What I expected to receive. Description exact. Delivery was prompt. Very satisfied with the experience."
- Teddy, IL 01/04/2013
"I am very happy with my order. I plan to under again with you in the future. Thank you.
-Bonnie"
- Bonnie, CA 01/04/2013
"I am very happy with the purchases I made. Can you please send me an email regarding any sale items."
- Hal, NY 07/13/2012
"Received the bathroom sink I ordered in a week. It was exactly what I wanted, in perfect condition."
- Karen M., LA 01/31/2013
"Good products and fast shipping! Bought from again, and expecting another shipment soon."
- Carol, OH Nov 17, 2010
"We received the item today and everything was perfect. Thanks for such prompt service!"
- Lydia, NJ Oct 25, 2011
"Very happy with my purchase. Fast shipping, very nice product, bathroom looks awesome."
- Amy, MI Dec 27, 2011
"Very good, lots to choose from and good descriptions and suggestions on the web site. "
- Leonard M., NH 05/10/2013
"Great selection over a wide price range, good quality and excellent customer service."
- Loren, NJ 03/07/2013
"Product looks great and they provided all necessary materials for installation."
- Jessie, AB 04/03/2013
"Thank you for your fantastic customer service. You have my business for life."
- Fran, FL 02/01/2013
"They were great. We had a problem that was immediately taken care of. Thanks!"
- Mary, PA 12/27/2012
"I received my order promptly in excellent condition. No problems at all."
- Christina, NY 12/12/2012
"Awesome products, quick delivery, I'll definitely order from them again!"
- Laurie, PA 03/18/2013
"Helpful phone advice pre-purchase. Excellent items and quick delivery!"
- Susan, LA 04/15/2013
"Excellent. Delivered as promised on time. Goods in perfect condition."
- Cesar, NY Jul 25, 2011
"We had a good experience, and the rack goes well in our new bathroom."
- Laura, CT Oct 03, 2011
"Everything was as expected. Item fit description and was well packed."
- Steven, MA 05/20/2013
"We were very pleased with all! Product looks great in our bathroom!"
- Katja, MA Mar 27, 2012
"Excellent and prompt customer service. Would order from them again."
- Elizabeth, NY 07/16/2012
"The product came quickly and was much nicer than pictured on line."
- Christin, WI 07/16/2012
"Item just as described. Well wrapped and delivered very quickly. "
- Elaine D., NC 04/15/2013
"Item arrived promply in perfect condition. no complaints. "
- Andrea, NY Jan 31, 2010
"Super fast delivery. Great product. Strongly recommend."
- WEI-HUANG, CA 11/16/2012
"Excellent tooth brush holder. Better than expected."
- George, CA 10/16/2012
"Seller was great. Product is very good quality too."
- Christopher P., DE 03/11/2013
"Very quick delivery, good price and great product!"
- Deborah L, NC 04/15/2013
"Love this soap dispenser. very very classy look!"
- Carol, NY Feb 12, 2011
"Came quickly and exactly as I ordered. Thanks!! "
- Coleen, TN 04/15/2013
"Very professional! Good service and follow up."
- Solange, SC 02/22/2013
"Excellent products that arrived very quickly!"
- Jo-Ann, FL 04/03/2013
"What I wanted. On time. Can't ask for more. "
- Robert, MN Feb 01, 2010
"Beautiful trashcan! I will order more soon."
- Nahal, CA 04/22/2013
"It is beautiful and I am well pleased. "
- Donna Sue, FL 03/04/2013
"Great product. Very efficient service."
- Ben, MD Mar 01, 2011
"Great product. Just as described!"
- Sherry, PA 04/15/2013
"Works great, looks great. "
- Mike, CA 02/25/2013
"Love it. Perfect service."
- Jozo, CA 12/26/2012
"Good and quick delivery!"
- Deborah S., IN 03/08/2013