Forget the institutional-looking grab bars of the past! These grab bars are excellent quality, they are beautifully contemporary and stylish, and they offer stability without being overwhelming. The bars complement the rest of the fixtures perfectly. Installation was very straightforward. The grab bars we chose originally from TheBathOutlet were back ordered and wouldn?t be available for several weeks ? which would seriously delay the completion of the shower. However, TheBathOutlet customer service team went above and beyond to find us suitable replacements and shipped them quickly. And they?re perfect. We would definitely work with TheBathOutlet again on future remodeling projects!
I recently purchased a sink and several accessories from TheBathOutlet for a bathroom remodel project. I found the website to be very informative and easy to use for both viewing product options and ordering. Materials were shipped in a timely fashion, were very well packaged and arrived in pristine condition. I returned one item due to a design change on my part and found the Customer Service area to be very prompt and helpful in guiding me through the process. I would definitely recommend The Bath Outlet for those looking for a wide variety of high quality, affordable bath products.
I ordered a swivel dual towel bar from this company for the first time. It was sent here quickly. I waited for a month before my contractor was done to install this myself. Over time, the bar was swiveling down with the weight of 2 small towels. There is only an "o"-ring gasket that uses friction to prevent the bars from rotating downwards. I contacted them on Dec. 31st, and after sending some pics and a description of my issue, they issued a full refund to me. They were courteous and extremely accommodating. I will use TheBathOutlet again for their customer service alone!
Great pricing and even better customer service, here's why.
When I received my order one item was from the wrong collection, item number was correct picture on website was correct but the wrong item was in the package. I called CS and Natalie listened and saw what I saw and promptly agreed to send a prepaid shipping label for the return. Thanks to her and her working with me as an individual with a unique situation, I have placed a second order and will check TheBathOutlet.com first for any future home needs.
I can't begin to express how much I love my bath accessories that I purchased from your company. After a long search locally, I finally settled on the Stilhaus crystal accented pieces and am glad that I did. They added just the right amount of sparkle to my new, traditional style, bathroom.This 3 piece set is superior in quality to everything I had previously considered and well worth the additional price. Thanks also for the fast and efficient delivery. I would highly recommend these to anyone.