I spoke with you last week (I had reviewed a recent BathOutlet purchase) and you provided me a 5% discount on my next order. As anyone familiar with TheBathOutlet, I would not pass this up, and since I had been looking for a new soap dispenser for our Master Bathroom (but one that would blend with the hardware & accessories, I perused your enormous soap dispenser section and saw the Rounded Clear Crystal Glass Soap Dispenser 90475D by Windisch at a closeout price. I had to write and tell you that I received the product yesterday and it's more beautiful than I envisioned in the web photo. It blends perfectly with the Mouthwash carafe (which is also clear glass and a polished chrome pump top). All the Windisch products I've ever seen are exceptionally high quality and stunning designs, but usually out of my price range. This is an incredible buy and I love it! Thank you Liz, and thank you TheBathOutlet!
I was exceptionally pleased with my purchases from TheBathOutlet.com. I made two separate purchases and both arrived promptly and in perfect condition. Both orders were placed online and my follow-up queries (one by email and one by phone) were both responded to accurately and efficiently. I had my purchases delivered to my principal address in Canada and all customs brokerage issues were handled ably by UPS. All in all I was completely satisfied. I got what I ordered, it arrived in a timely manner, and it arrived in perfect condition - what more is there to say... except... I will absolutely order again from TheBathOutlet.com.
I am extremely pleased with the level and professionalism of your customer service. When I emailed to report a problem, the issue was addressed immediately by your staff. My problem is with the quality of the product --- the replacement product that you so kindly (and rapidly) sent is beginning to show the same areas of wear... the soap is obviously eating into the covering used to protect the gold soap dish so that the center of the dish differs in color from the outer edges. We are cleaning it as in the instructions and it still is showing this defect. We love the product... but we don't love this recurring problem.
I had just had completed a bath remodel with beautiful polished chrome Grohe fixtures. I was searching the Internet for matching higher end accessories and discovered The Bath Outlet. I purchased a chrome metal cubic liquid soap dispenser, a chrome metal cubic toothbrush holder and a chrome tray for the toothpaste tube. Very good quality although not inexpensive (but, hey, well worth the splurge this once). It all adds a classy touch to my new bathroom. Thank you Bath Outlet!
The service I received from The Bath Outlet when I purchased my bathroom accessories was fantastic. My order was acknowledged straight away by Adair who was efficient, friendly and very helpful, answering any queries I had immediately. Unfortunately, due to no fault of The Bath Outlet, I had to return a couple of items and this was handled by Adair in a prompt and efficient manner. Would definitely recommend their company for anyone purchasing online.