I ordered several fixtures for a bathroom remodel from TheBathOutlet. I had several questions about one of the products and called customer relations. The woman I talked to was helpful and friendly. I received my order quickly and it was well packaged. I needed to return one item and exchange it for another. Again, this was an effortless process. I was given a return code and careful instructions on what I needed to do. The cost of the return was applied back onto my credit card in a timely manner. I was notified by email that the credit had been applied. I was very pleased with the service and the products I ordered. They are high quality and less expensive than anything I could have found locally. I will definitely use TheBathOutlet again.
I recently purchased a sink and several accessories from TheBathOutlet for a bathroom remodel project. I found the website to be very informative and easy to use for both viewing product options and ordering. Materials were shipped in a timely fashion, were very well packaged and arrived in pristine condition. I returned one item due to a design change on my part and found the Customer Service area to be very prompt and helpful in guiding me through the process. I would definitely recommend The Bath Outlet for those looking for a wide variety of high quality, affordable bath products.
I needed two swivel towel holders for our refurbished bathroom. I had ordered different swivel towel holders that proved to be defective. After talking with Joe at Nameeks and then Trish at The Bath Outlet we decided on this holder. They were very easy to install and have proven to be a wonderful addition to our bathroom. Trish worked out the exchange with me and made the entire process very enjoyable. I would highly recommend The Bath Outlet for your bathroom accessory needs. High quality products along with high quality service, a combination that cannot be beaten.
I love my recent purchases from TheBathOutlet.com! I was amazed at the huge selection available and found exactly what I was looking for, even better. The price was a little more than I was planning for, but is well worth it for the high quality of the materials and the fact that I couldn't find these items anywhere else I shopped. The ordering process was easy to follow, there was constant tracking of my order, and delivery was on time and prompt. I couldn't be happier with my purchase.
Reviewer: Ellen (NY)
Posted: Tue October 20, 2015 02:54:20 PM
I was reluctant to order online, but was pleasantly surprised by how easy it was to receive these beautiful bath items. The weight, finish & quality of the towel bar & TP holder are immediately apparent, & far superior, to any others I've seen, even in high-end stores that specialize in bath items. Thank you for making this part of our renovation so easy.