I've renovated my bathroom recently and bought many of the items from The Bath Outlet. For me, the price was the biggest draw, but the shopping experience was wonderful. Everything arrived within a few days, it was above my expectation. Had to exchange one order, and Liz in Customer Service was very helpful, received my new items within two days! I would certainly recommend this site to my friends.
I had a recurring problems with my order due to defective merchandise but customer service was very responsive and helpful and followed through on their commitment to helping us get replacements until we had one that worked!
The item is beautiful/perfect, and exactly as pictured on the website!! It was very easy to order and the delivery was timely. If there is a follow up need, I wouldn't hesitate to return to this website.