I have to tell you I love your products especially all of the great colors. There is no place around that I could find the types of products you sell. The customer service was fine. The only thing I can recall is that I didn't hear anything for a few days after the confirmation and so I sent an email asking the status. It might be nice if it is going to be a few days before shipping to send an email telling the estimated shipping date. They replied very quickly so it was no big deal. I would definitely come back when I need more bathroom accessories.
I was looking for towel bars for my two newly remodeled bathrooms. I don't like the traditional single horizontal bar. I found the idea of a swivel towel bar appealing. I needed brushed stainless or nickel. It proved hard to find. Then I came across this one made of wood. It is absolutely beautiful in person. The wood appears to be of very good quality and it is I believe varnished so as to be water resistant. It is the perfect accent to my new bathroom and now I'm going to order another one for the other remodeled bath.
I truly enjoyed my purchase with TheBathOutlet. I actually purchased a product of theirs from GiltCity.com and I did not know if I would like it, but when it arrived I did. So I wanted the rest of the pieces. So I did some research and I found the rest of the line at TheBathOutlet. I was extremely pleased with my purchase, the quality and the price. I will be purchasing again when I redo my children's bathroom. I'm glad I discovered you!!!!!
I needed a couple of towel hooks to hang bath towels on. These are great for my need. I installed them on the back of the bathroom door instead of the wall because I don't have the wall space. I have 8 ft. solid wood doors, so these filled the need and look great in the bathroom. A little expensive, but I didn't mind as much because I couldn't find anything else that met my need.
I ordered a soap dispenser on 7/29 and it shipped the next day. The product is gorgeous, but the color did not match as I hoped it would. The Bath Outlet service is amazing - the return was very easy, a refund was issued immediately, AND I got a "thank you" e-mail for doing business with them. Thank you Bath Outlet, I look forward to doing more business with you again.