The service I received from The Bath Outlet when I purchased my bathroom accessories was fantastic. My order was acknowledged straight away by Adair who was efficient, friendly and very helpful, answering any queries I had immediately. Unfortunately, due to no fault of The Bath Outlet, I had to return a couple of items and this was handled by Adair in a prompt and efficient manner. Would definitely recommend their company for anyone purchasing online.
I ordered a couple of items for my bathroom back in September. Everything was shipped accurately and in a timely matter. When I received the items, I then realized that the bath towels I ordered were just too big for the space. After speaking with Trisha in The Bath Outlet's customer service dept, they took back the items and credited my account right away. Will definitely shop again with this vendor!
I was very impressed with the customer service representative I spoke with. I needed a replacement glass soap dish for a bathroom fixture. She found what I needed quickly and took my order. The part came in two days. It was well packaged and just what I wanted. Great service. Thank you.
I was impressed with the product & what I actually received. When the product did not come right away I called & they explained to me where it was coming from everthing exactly. Excellent service & communication. Very rare these days in business!
Working with TheBathOutlet was awesome. Great service and even though I had to request a replacement piece, it was effortless and they were very, very quick to respond and resend. Will definitely use them in the future!!