Modern Polished Chrome Robe Hook

The variety of great products and the speed with my order was received made me a satisfied customer. Unfortunately I had to return one of the products which did not fit my need and the return process was also handled with professionalism. Thank you.

Fast service. Stocked the item I was looking for.

The customer service was great when I need to add something and also when I needed to return some items, no problems at all. Great merchandise as well.

The item came much sooner than anticipated. When I contacted customer service with a minor problem she was very polite, professional and pleasant and was able to solve the problem efficiently without any problem. Overall, I am very pleased with The Bath Outlet and would do business with you again. Happy New Year!

I was very pleased with the customer service experience for both buying and returning products I ordered online. I received helpful advice by a knowledgeable employee who assisted me when I was considering which products to order. When a couple of products did not meet my expectations, I called the company and had hassle-free returns. In one case, a towel bar was shipped with the mounting screws in a small baggie but wrapped together so the finish of the bar was slightly damaged. I don't know if that was the manufacturer or not but it was replaced with a perfect one that was properly protected. I sent photos of the problems and then received postage-paid return labels for me to return those items. The replacement items were perfect. One item (a shower stool/laundry basket) I did not reorder because I didn't like the quality.