My shopping experience with TheBathOutlet.com was a good one. The only frustration I experienced was the photo image of the Gedy towel bar, etc. I ordered didn't convey how light weight and thin they were. These images were provided by the manufacturer so I can't blame TheBathOutlet. They were very agreeable to my returning the products and provided me full credit back on my card so I'm very pleased with that.
The product was very good except for the set screws...they are made of nylon and no screwdriver I had would make them move..finally drilled them out and replaced them with stainless set screws with a small piece of silicone pad to keep from breaking the glass at the contact point...you have to remove the set screws to attach the brackets to the wall as they block the head of the attachment screw.
The first shipment was defective, but a telephone call resolved the problem. I sent back the item, and received shipment of a new item very quickly. I was most satisfied with the shelf, and the handling of my problem.
I will use TheBathOutlet in the future, and would recommend it to friends.
The products bought matched expectations. The shipments came timely as per the stated timeline. Thought the order status was not inline with the actual status until it shipped. Packaging was pretty sound for some glass items I had.
I purchased everything but the toilet and I'm truly impressed with the packaging, timing, and also the service I received. I would definitely recommend to my best friends or family. The quality is worth the price.