Reviewer: debby (WA)
Posted: Mon November 16, 2015 10:30:52 PM
when i ordered this i thought or maybe hoped it would be good quality aligned to its rather expensive price tag. so glad i was not disappointed as i love it. i am just finishing up the last items of a remodel and one of my bathrooms is rather small so was looking for something for the hand towel and to get the cup and toothbrush holder off the counter. it had to be a small fixture and this one worked out perfect. easy to install, good quality. I which it was a little less expensive but then again, you usually get what you pay for. you wont be disappointed
My shopping experience with TheBathOutlet.com was a good one. The only frustration I experienced was the photo image of the Gedy towel bar, etc. I ordered didn't convey how light weight and thin they were. These images were provided by the manufacturer so I can't blame TheBathOutlet. They were very agreeable to my returning the products and provided me full credit back on my card so I'm very pleased with that.
Exceptional customer service and great product. Some of our order is on back order and TheBathOutlet team has been great letting me know my items are coming and ships them as they are available. I highly recommend the shelves and company.
I had a recurring problems with my order due to defective merchandise but customer service was very responsive and helpful and followed through on their commitment to helping us get replacements until we had one that worked!
Reviewer: Wayne (SC)
Posted: Wed October 7, 2015 10:57:04 AM
The products are quality and reasonably priced. I was accidentally send the wrong item on part of my order, but it was corrected quickly. I appreciate the way it was handled and won't hesitate to order from them again.