My shopping experience with TheBathOutlet.com was a good one. The only frustration I experienced was the photo image of the Gedy towel bar, etc. I ordered didn't convey how light weight and thin they were. These images were provided by the manufacturer so I can't blame TheBathOutlet. They were very agreeable to my returning the products and provided me full credit back on my card so I'm very pleased with that.
Exceptional customer service and great product. Some of our order is on back order and TheBathOutlet team has been great letting me know my items are coming and ships them as they are available. I highly recommend the shelves and company.
I had a recurring problems with my order due to defective merchandise but customer service was very responsive and helpful and followed through on their commitment to helping us get replacements until we had one that worked!
The choices available are great, and the website is so easy to use, you can find what you need very quickly. The delivery was timely and everything arrived in perfect condition. Will definitely use thebathoutlet.com again!
Reviewer: Wayne (SC)
Posted: Wed October 7, 2015 10:57:04 AM
The products are quality and reasonably priced. I was accidentally send the wrong item on part of my order, but it was corrected quickly. I appreciate the way it was handled and won't hesitate to order from them again.