I still believe that this hook is out of my price range (read: too expensive), but it fits so perfectly to our new bathroom's faucets (chrome+white) that I almost jumped to buy it. It was nothing like it! And in reality it was everything we wanted.
But only until I started to install them. It's easy to install and in the end it's very sturdy and stylish. But out of 3 hooks we bought the little screw (accessible from the top) which connects the outer hook to base was too short in 2 hooks. You drive the screw down to the end, but hook is still shaky because screw didn't get firmly to the groove in the base. For such great design and solid manufacturing it was a shame. I ended up putting a little piece of plastic-insulated wire (about 3/8" long) into that groove, so the screw got the firm base.
And now it looks and works simply awesome.
I ordered several fixtures for a bathroom remodel from TheBathOutlet. I had several questions about one of the products and called customer relations. The woman I talked to was helpful and friendly. I received my order quickly and it was well packaged. I needed to return one item and exchange it for another. Again, this was an effortless process. I was given a return code and careful instructions on what I needed to do. The cost of the return was applied back onto my credit card in a timely manner. I was notified by email that the credit had been applied. I was very pleased with the service and the products I ordered. They are high quality and less expensive than anything I could have found locally. I will definitely use TheBathOutlet again.
Forget the institutional-looking grab bars of the past! These grab bars are excellent quality, they are beautifully contemporary and stylish, and they offer stability without being overwhelming. The bars complement the rest of the fixtures perfectly. Installation was very straightforward. The grab bars we chose originally from TheBathOutlet were back ordered and wouldn?t be available for several weeks ? which would seriously delay the completion of the shower. However, TheBathOutlet customer service team went above and beyond to find us suitable replacements and shipped them quickly. And they?re perfect. We would definitely work with TheBathOutlet again on future remodeling projects!
I bought a shower curtain rod and towel hooks from TheBathOutlet.com.
The towel hooks were great! The shower curtain rod was good for what is was; however, the details on the website weren't very clear (and, admittedly I didn't call and ask questions), and so the piece did not fit my needs. I was able to return the shower curtain rod, no problem, and they refunded my money (no re-stocking fee!). I did miss some emails from TheBathOutlet.com (the emails weren't even in my spam box). But, a quick call to the friendly customer service, and we got everything cleared up.
I can't begin to express how much I love my bath accessories that I purchased from your company. After a long search locally, I finally settled on the Stilhaus crystal accented pieces and am glad that I did. They added just the right amount of sparkle to my new, traditional style, bathroom.This 3 piece set is superior in quality to everything I had previously considered and well worth the additional price. Thanks also for the fast and efficient delivery. I would highly recommend these to anyone.