I ordered a swivel dual towel bar from this company for the first time. It was sent here quickly. I waited for a month before my contractor was done to install this myself. Over time, the bar was swiveling down with the weight of 2 small towels. There is only an "o"-ring gasket that uses friction to prevent the bars from rotating downwards. I contacted them on Dec. 31st, and after sending some pics and a description of my issue, they issued a full refund to me. They were courteous and extremely accommodating. I will use TheBathOutlet again for their customer service alone!
I needed two swivel towel holders for our refurbished bathroom. I had ordered different swivel towel holders that proved to be defective. After talking with Joe at Nameeks and then Trish at The Bath Outlet we decided on this holder. They were very easy to install and have proven to be a wonderful addition to our bathroom. Trish worked out the exchange with me and made the entire process very enjoyable. I would highly recommend The Bath Outlet for your bathroom accessory needs. High quality products along with high quality service, a combination that cannot be beaten.
I was looking for towel bars for my two newly remodeled bathrooms. I don't like the traditional single horizontal bar. I found the idea of a swivel towel bar appealing. I needed brushed stainless or nickel. It proved hard to find. Then I came across this one made of wood. It is absolutely beautiful in person. The wood appears to be of very good quality and it is I believe varnished so as to be water resistant. It is the perfect accent to my new bathroom and now I'm going to order another one for the other remodeled bath.
Excellent customer service! I had several purchases with TheBathOutlet and at several occasions needed help of the customer service: exchange of items that I ordered by mistake, information about delivery, questions about products. Always got immediate response, and always to my complete satisfaction.And the products that I purchased (bathroom accessories) were of the highest quality (made in Italy) and at a very good price!
There is no denying the quality and attractiveness of this towel bar however the bolts provided with it were not sufficiently large to hold the bar to the wall and support a damp bath towel. Also fitting the bar to the wall insert was fiddly. My contractor will be refitting with larger bolts and assures me it will be fine!
A guide to buying: Double Towel Bars
The ultimate in both luxury and practicality, double towel bars are a must have for your upscale home bath.
Double towel racks just may be the ideal convenient bath accessory. They can hold his and her and family towel sets (so that each member of the family has their own cloth for personal use), or just offer a convenient spare towel that can be accessed easily when needed. In addition, a guest towel can be stored on a double towel rod; ready and waiting for friends and family members when they arrive.
Some of these towel bars supply additional convenience through their handy individual features. Some of them swivel for easy use; no more groping around blindly for towels during a shower or bath. And some extend as far as 24 inches in width, and that's for each individual rack on the bar; allowing for the storage of multiple towels and cloths. Some are attached easily to the wall, while others take the form of decorative stands.
Beauty is another asset of these double towel bars, which lend shine and elegance to any guest or master bath. Many of these classy towel bars offer a sleek chrome finish to accent a shiny brass or stainless steel surface. Other lush finishes are available for some models, including satin nickel, bronze, matte black, polished wood, and even Plexiglass. And some come with pearlesque end caps that enhance both the looks and the usability of the towel rack.
Double towel bars offer twice the elegance and convenience, in one compact package; 'bar' none!