I recently purchased a sink and several accessories from TheBathOutlet for a bathroom remodel project. I found the website to be very informative and easy to use for both viewing product options and ordering. Materials were shipped in a timely fashion, were very well packaged and arrived in pristine condition. I returned one item due to a design change on my part and found the Customer Service area to be very prompt and helpful in guiding me through the process. I would definitely recommend The Bath Outlet for those looking for a wide variety of high quality, affordable bath products.
I ordered a swivel dual towel bar from this company for the first time. It was sent here quickly. I waited for a month before my contractor was done to install this myself. Over time, the bar was swiveling down with the weight of 2 small towels. There is only an "o"-ring gasket that uses friction to prevent the bars from rotating downwards. I contacted them on Dec. 31st, and after sending some pics and a description of my issue, they issued a full refund to me. They were courteous and extremely accommodating. I will use TheBathOutlet again for their customer service alone!
I can't begin to express how much I love my bath accessories that I purchased from your company. After a long search locally, I finally settled on the Stilhaus crystal accented pieces and am glad that I did. They added just the right amount of sparkle to my new, traditional style, bathroom.This 3 piece set is superior in quality to everything I had previously considered and well worth the additional price. Thanks also for the fast and efficient delivery. I would highly recommend these to anyone.
I love my recent purchases from TheBathOutlet.com! I was amazed at the huge selection available and found exactly what I was looking for, even better. The price was a little more than I was planning for, but is well worth it for the high quality of the materials and the fact that I couldn't find these items anywhere else I shopped. The ordering process was easy to follow, there was constant tracking of my order, and delivery was on time and prompt. I couldn't be happier with my purchase.
When remodeling my bathroom I ordered a very high end bath fixture. Not only was it delivered very promptly, the quality was terrific. Unfortunately, I ended up not using it as it did not fit in the space the way I would have liked. When I contacted the thebathoutlet.com they quickly gave me the return information I needed and did not charge me a re-stocking fee as Mr. Bath did for another item I returned. I will use them over and over again. Two more bathrooms to go. Thanks guys!